3 Pillars of Success

The most successful businesses – including dealerships – seem to almost run themselves. That’s only because a lot of work has been put in behind the scenes to ensure that at any time, on any day, everything is handled efficiently and professionally by all team members. I see dealerships accomplishing this through consistency in what I call the three pillars of success: structure, training, and accountability. With these in place and working together, a foundation is set for business to run smoothly. The three are also required for addressing the number-one complaint I hear from dealers today: How do...

Read More