Technology Is a Dealership’s Friend if Used Correctly

“I hate technology!” “I hate this software system!” “Why do we have to change?!” “If it’s not broken, don’t fix it!” These are all comments that I hear throughout the year. In our industry, we often have the “veterans” of the car business who do not like when we (the managers/owners) change things. They are often too caught up with how they did things last year or 10 years ago. But our industry has changed over the last five years. Many dealerships have changed with it, while others are holding on for dear life to the ways of the...

Read More