Off The Lot

An insider’s look at you, the readers of MD! We asked…

 

What has been your favorite day at work?

“One of my favorite days at work occurred when I had been working on a large marketing project for our ‘Why Buy’ statements and it finally came to completion and was live on our websites and other marketing materials. I felt so fulfilled and accomplished, being able to share all the reasons our community members should choose KAR Auto!”

– Amy Boehm, Marketing Manager, KAR Auto Group

“There are many days that stand out, however just recently something happened while I wasn’t at the dealership that impacted me greatly. You see, I spend much of my time training our employees and many times it’s hard to know if you really had an impact on them at all. I was down in Houston at our new locations and I received a random text from a past employee from our Lee’s Summit store that read:

I was thinking about you today. I want to say thanks again for everything you taught me. 

Thanks for pushing me to the extreme even though I was a pain to work with sometimes. From making me memorize scripts, to picking on me to truly learn from you was the best. I have everything I want in life because of you. You always wanted me to have a farm with a lot of room for my dog to run. Well … I don’t have a farm, but it’s just as good. I have room for my dogs, a lake to relax my head at, and a great husband. Whenever you’re ever back in town I’d love to have dinner with you. Thanks again 💙 Also I hope your wife is doing amazing along with your million kids. Your love for them really came through your heart. I want to be a great parent like you are one day. I appreciate you so much. I wouldn’t be half of what I am without all the time you put into me.

Now I know that the fire and determination of this young lady’s success was 100% fueled by her, but it was awesome to have helped in her journey.”

– Bryan Armstrong, Executive e-Commerce Director, VW Southtowne, VW Lee’s Summit, VW Cypress, VW Clear Lake

 

 

“Monday, after a week of selling we get to rewind our business plan, celebrate our success, and fix the misses!”

– Brian Huth, General Manager, Sam Pack’s Five Star Ford

Be a part of Off The Lot.

Send your paragraph answer to the question below – along with your name and title – to media@moderndealership.com for a chance to appear here next time!

 

Who is your favorite customer of all time?

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